I'm gonna put the phone down now...

Oh my!

My IP keeps changing and I decided to phone my isp. They got me to call telkom on 0800375.75 - a free call...i hope..

Anyway, this guy said my internet would not work if i used 10.30.99.254 as a gateway - not the default config and thats my problem.
I told him my qualifications and that i had reconfigured; My internet works fine, but my IP keeps changing; I have no spyware...

I'm trying to login to a youth gallery admin interface, but it keeps logging me out due to my IP constantly changing. It is so fustrating. I've now had a break before the last 40 minutes before lunch extend into my after lunch free time..

The fault was logged - he said it could be a port problem on the exchange's side. The tech told me my reference number and asked if that was all. I said yes, that's all, but i acted much like a modem - i awaited for a goodbye signal...

SILENCE...

Then I said, "I'm gonna put the phone down now, before it confuses us all..", He said, "Yes, you are meant to put the phone down. It is a good idea..", so I said, "Cheers. Thank you, Goodbye"

His greeting was ok, but his end-of-conversation/help skills are shocking.
BUT wait...
He does what I was trained to do.. only end the call when the customer has ended the call! Seven cheers for telkom's fault reporting techie!
Other call center people just end the call...